Contact us

One inbox, read by a person.

Suggest an app for the directory, report a link that's stopped working, or tell us something here is wrong. There's no ticketing system and no chatbot just an email address, and a reply from whoever picks it up.

What are you writing about?

Pick the closest one and the subject line is filled in for you. Including the details listed usually turns a week of back-and-forth into a single reply.

Suggest an app for the directory

We add apps by suggestion. Every one is checked against the six listing rules before it goes in, and we'll tell you either way.

Please include
  • The app's official App Store or Google Play link
  • The country you're seeing it in
  • One line on why it's worth listing
Write this email

Report a broken link or a mistake

Apps get pulled, listings move, and catalogues change. If something here is out of date or simply wrong, this is the most useful email you can send us.

Please include
  • Which page, and which app or section
  • What you expected versus what happened
  • Your country, if it's a link or catalogue issue
Write this email

You're a developer or listing owner

If your app is listed and something is described wrongly, tell us and we'll correct it. If you'd rather not be listed at all, say so and we'll remove it no argument.

Please include
  • The app and your role at the publisher
  • What's inaccurate, and the correct version
  • An email on the publisher's domain, if you have one
Write this email

Anything else

Press questions, a partnership idea, a correction to one of the guides, or something that doesn't fit a box. Same address, plain subject line.

Please include
  • What you're after, in a sentence
  • Any deadline you're working to
  • Links, if they help explain it
Write this email

What we can't help with

Worth saying clearly, because it's most of what lands in the inbox.

We're a directory, not the apps themselves

We don't run any of the apps we list, which means we have no access to your account with them and no way to act on your behalf. For these, you need that app's own support, reachable from its App Store or Google Play listing:

  • Account, login or password problems
  • Missing coins, refunds, or a charge you don't recognise
  • An episode that won't play, or a series that's disappeared
  • Reporting content inside an app, or a creator dispute

If you're not sure which app you're dealing with, email us anyway and we'll point you at the right support page. That part we can do.

What to expect

No promises we can't keep, so here is the honest version.

2–3
Working days, usually

It's a small operation, not a support desk. Most emails get a reply inside a few days; a busy week can stretch that.

1
Inbox, one address

Every enquiry goes to the same place. There's no separate press line or priority queue to be routed into.

0
Marketing use of your email

Your address is used to answer you and nothing else. No list, no newsletter, no passing it on.

Before you write

Three questions that come up constantly already have a page. Quicker than waiting for a reply.

© 2026 Free Reels Store. About | Terms | Privacy | Contact |